SafeKey is an American Express hosted “sub-journey” of a third party merchant’s online checkout process. SafeKey’s primary goal is to reduce fraud by verifying that the individual making the purchase with the American Express card is the actual American Express Cardmember. SafeKey’s secondary goal is to facilitate positive interactions with American Express products and services.

Role

• UX Architect
• UI design
• Usability testing
• UX Research
• Prototyping
• Wireframes
• Mockups